Terms of service

Terms of Service

Last updated: May 14, 2026

Welcome to Hero Performance. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. General Information

These Terms of Service apply to all users of the Hero Performance website and services. By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Products & Availability

We aim to keep all product information, pricing, and availability accurate and up to date. However, we reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities available for purchase

  • Refuse or cancel orders if necessary

  • Correct pricing or listing errors

Certain products may have limited availability and may not be restocked once sold out.

3. Orders

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Suspected fraud or unauthorized transactions

  • Incorrect billing or shipping information

  • Pricing errors

  • Product availability issues

If your order is canceled after payment has been processed, a refund will be issued to your original payment method.

4. Shipping

Shipping times are estimates and are not guaranteed. Delays may occur due to carriers, weather, holidays, or other factors outside of our control.

Customers are responsible for providing accurate shipping information at checkout. Hero Performance is not responsible for packages delivered to incorrect addresses provided by the customer.

5. Returns & Refunds

Please review our Return & Refund Policy for full details regarding returns, exchanges, and refunds.

Items must be returned in unused condition unless otherwise stated. Certain products may be non-refundable or final sale.

6. Intellectual Property

All content on this website, including logos, graphics, images, product descriptions, and branding, is the property of Hero Performance and may not be copied, reproduced, or used without written permission.

7. Prohibited Use

You may not use this website:

  • For unlawful purposes

  • To violate any laws or regulations

  • To transmit malicious code or harmful software

  • To interfere with the security or functionality of the website

  • To misuse or attempt unauthorized access to our systems

Any violation may result in termination of access to our services.

8. Limitation of Liability

Hero Performance is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All products and services are provided "as is" without warranties unless otherwise stated.

9. Third-Party Services

Our website may include links or integrations with third-party services such as payment providers, social media platforms, or analytics tools. We are not responsible for the content, policies, or practices of third-party services.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Governing Law

These Terms of Service are governed by the laws of the United States and the State of Florida.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Hero Performance
Email: heroperformancellc@gmail.com